Health literacy in community pharmacy – The ‘Chunk and Check’ technique

This short video illustrates the ‘Chunk and Check’ technique within a Community Pharmacy setting. It involves breaking down the information that you need to discuss and that you need the person to understand into smaller more manageable chunks rather than providing it all at once. In between each ‘chunk’ use methods such as teach back to ‘check’ for understanding before moving on. Click the button below to watch the video.